Dubai Customs triumphs in prestigious global competition

Dubai Customs, through its Corporate Communication Department, has won the prestigious International Best Practice Competition (IBPC) award, earning the "Excellence Level – Five Stars" in Government Communication.

The recognition highlights the department’s achievements, initiatives, innovations, and future vision.

It also aligns with Dubai's government efforts to create an innovation-driven environment, nurture talent, and institutionalize creativity.

The IBPC is a renowned international competition, where organisations from around the world showcase their best practices based on a framework of excellence and leadership.

The winners are announced during a special ceremony hosted by the Centre for Organisational Excellence Research (COER) in New Zealand. This year, 72 organisations from 10 countries participated in the competition.

Dr. Abdulla Mohammed Busenad, Director General of Dubai Customs, expressed his pride in receiving the award and emphasised the importance of enhancing Dubai's global reputation through such awards, which highlight improvements in the customs experience, service development, and effective communication with local and international stakeholders.